{"id":4218,"date":"2023-04-20T12:43:20","date_gmt":"2023-04-20T10:43:20","guid":{"rendered":"https:\/\/www.phoenix-whistleblowing.com\/terms-conditions\/"},"modified":"2025-04-02T09:46:58","modified_gmt":"2025-04-02T07:46:58","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.phoenix-whistleblowing.com\/sk\/terms-conditions\/","title":{"rendered":"Zmluvn\u00e9 podmienky"},"content":{"rendered":"

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Zmluvn\u00e9 podmienky<\/h1>\n

[\/vc_column_text][vc_column_text css=““ css_params=““]Posledn\u00e1 aktualiz\u00e1cia:<\/strong> 1. apr\u00edla 2025[\/vc_column_text][vc_column_text css=““ css_params=““]<\/p>\n

Tieto zmluvn\u00e9 podmienky (\u010falej len \u201ezmluva\u201c) upravuj\u00fa pou\u017e\u00edvanie syst\u00e9mu Phoenix Whistleblowing Systems (\u010falej len \u201eaplik\u00e1cia Phoenix\u201c alebo \u201eSlu\u017eba\u201c), rie\u0161enie softv\u00e9ru ako slu\u017eba (SaaS) na spr\u00e1vu oznamovania, ktor\u00e9 prev\u00e1dzkuje spolo\u010dnos\u0165 Integrity International SA. Vstupom do aplik\u00e1cie Phoenix alebo jej pou\u017e\u00edvan\u00edm pou\u017e\u00edvate\u013e („Pou\u017e\u00edvate\u013e“) s\u00fahlas\u00ed s t\u00fdm, \u017ee bude viazan\u00fd t\u00fdmito podmienkami. Ak Pou\u017e\u00edvate\u013e nes\u00fahlas\u00ed s t\u00fdmito podmienkami, mus\u00ed okam\u017eite presta\u0165 pou\u017e\u00edva\u0165 aplik\u00e1ciu Phoenix.<\/p>\n

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    \n
  1. Defin\u00edcia slu\u017eby:<\/strong>
    \nPhoenix je SaaS rie\u0161enie pre spr\u00e1vu whistleblowingu prev\u00e1dzkovan\u00e9 spolo\u010dnos\u0165ou Integrity International SA. SaaS je cloudov\u00fd model slu\u017eieb, kde softv\u00e9rov\u00e9 \u200b\u200baplik\u00e1cie hos\u0165uje poskytovate\u013e a spr\u00edstup\u0148uje klientom cez internet. Klienti si slu\u017ebu predplatia v mene svojej organiz\u00e1cie alebo ako prev\u00e1dzkovatelia oznamovania pre svojich klientov tret\u00edch str\u00e1n. Phoenix pon\u00faka r\u00f4zne funkcie a funkcie na spr\u00e1vu incidentov s oznamovan\u00edm, vr\u00e1tane bezpe\u010dn\u00fdch a anonymn\u00fdch kan\u00e1lov nahlasovania, n\u00e1strojov na spr\u00e1vu pr\u00edpadov a analytick\u00fdch spr\u00e1v.<\/li>\n
  2. Pr\u00e1va a povinnosti pou\u017e\u00edvate\u013ea:<\/strong>
    \nPou\u017e\u00edvatelia maj\u00fa pr\u00e1vo pou\u017e\u00edva\u0165 v\u0161etky funkcie poskytovan\u00e9 v aplik\u00e1cii Phoenix a musia dodr\u017eiava\u0165 v\u0161etky platn\u00e9 z\u00e1kony a nariadenia v krajin\u00e1ch, kde p\u00f4sobia, vr\u00e1tane v\u0161eobecn\u00e9ho nariadenia o ochrane \u00fadajov (GDPR) a miestnych z\u00e1konov o ochrane \u00fadajov. Musia tie\u017e dodr\u017eiava\u0165 z\u00e1kony o oznamovan\u00ed, z\u00e1kony na ochranu svedkov s\u00favisiace s oznamovac\u00edmi \u010dinnos\u0165ami a musia chr\u00e1ni\u0165 oznamovate\u013eov na z\u00e1klade svojho v\u00fdberu pre anonymitu alebo d\u00f4vernos\u0165. Pou\u017e\u00edvatelia s\u00fa zodpovedn\u00ed za to, \u017ee inform\u00e1cie, ktor\u00e9 poskytuj\u00fa v aplik\u00e1cii Phoenix, s\u00fa presn\u00e9 a pravdiv\u00e9.
    \nPou\u017e\u00edvatelia nesm\u00fa pou\u017e\u00edva\u0165 aplik\u00e1ciu Phoenix na zap\u00e1janie sa do ak\u00fdchko\u013evek podvodn\u00fdch, nez\u00e1konn\u00fdch alebo neetick\u00fdch aktiv\u00edt, vr\u00e1tane, ale nie v\u00fdlu\u010dne, zverej\u0148ovania nepravdiv\u00fdch alebo zav\u00e1dzaj\u00facich inform\u00e1ci\u00ed alebo pou\u017e\u00edvania aplik\u00e1cie na ob\u0165a\u017eovanie alebo zastra\u0161ovanie in\u00fdch pou\u017e\u00edvate\u013eov. Pou\u017e\u00edvatelia sa nesm\u00fa pok\u00fa\u0161a\u0165 z\u00edska\u0165 neopr\u00e1vnen\u00fd pr\u00edstup k aplik\u00e1cii Phoenix alebo ak\u00fdmko\u013evek sp\u00f4sobom zasahova\u0165 do jej prev\u00e1dzky alebo funk\u010dnosti.
    \nPou\u017e\u00edvatelia sa nesm\u00fa zap\u00e1ja\u0165 do \u017eiadnych podvodn\u00fdch alebo zav\u00e1dzaj\u00facich aktiv\u00edt, vr\u00e1tane, ale nie v\u00fdlu\u010dne, poskytovania nepravdiv\u00fdch, nepresn\u00fdch alebo ne\u00fapln\u00fdch inform\u00e1ci\u00ed v aplik\u00e1cii Phoenix, vyd\u00e1vania sa za ak\u00fako\u013evek osobu alebo subjekt alebo skres\u013eovania ich identity, pridru\u017eenia alebo vz\u0165ahu s akouko\u013evek inou osobou alebo subjektom. Spolo\u010dnos\u0165 Integrity International SA si vyhradzuje pr\u00e1vo pozastavi\u0165 alebo ukon\u010di\u0165 pr\u00edstup pou\u017e\u00edvate\u013ea k aplik\u00e1cii Phoenix, ak sa pou\u017e\u00edvate\u013e zapoj\u00ed do tak\u00fdchto aktiv\u00edt.\u201c
    \nPhoenix si vyhradzuje pr\u00e1vo pozastavi\u0165 alebo ukon\u010di\u0165 pr\u00edstup pou\u017e\u00edvate\u013ea k slu\u017ebe, ak pou\u017e\u00edvate\u013e poru\u0161\u00ed tieto zmluvn\u00e9 podmienky.<\/li>\n
  3. Pou\u017e\u00edvanie bezplatn\u00fdch slu\u017eieb:<\/strong>\n
      \n
    1. Pr\u00e1vo na \u00fapravu alebo ukon\u010denie slu\u017eieb:<\/strong>
      \nSpolo\u010dnos\u0165 Phoenix si vyhradzuje pr\u00e1vo kedyko\u013evek upravi\u0165, pozastavi\u0165 alebo ukon\u010di\u0165 bezplatn\u00fa verziu Slu\u017eby (alebo ktorejko\u013evek jej \u010dasti) s upozornen\u00edm alebo bez neho. Pou\u017e\u00edvatelia ber\u00fa na vedomie, \u017ee dostupnos\u0165 bezplatnej verzie nie je zaru\u010den\u00e1 na dobu neur\u010dit\u00fa a spolo\u010dnos\u0165 Phoenix nenesie zodpovednos\u0165 za \u017eiadne \u00fapravy, pozastavenie alebo ukon\u010denie Slu\u017eby.<\/li>\n
    2. Zmeny podmienok:<\/strong>
      \nPhoenix m\u00f4\u017ee tieto Podmienky z \u010dasu na \u010das aktualizova\u0165. Pou\u017e\u00edvatelia bud\u00fa o tak\u00fdchto zmen\u00e1ch informovan\u00ed prostredn\u00edctvom upozornen\u00ed v r\u00e1mci aplik\u00e1cie alebo e-mailom. Pokra\u010dovanie v pou\u017e\u00edvan\u00ed Slu\u017eby po ak\u00fdchko\u013evek zmen\u00e1ch znamen\u00e1 prijatie aktualizovan\u00fdch podmienok. Pou\u017e\u00edvatelia s\u00fa zodpovedn\u00ed za pravideln\u00fa kontrolu Podmienok.<\/li>\n
    3. Ukon\u010denie bezplatnej slu\u017eby:<\/strong>
      \nSpolo\u010dnos\u0165 Phoenix m\u00f4\u017ee na z\u00e1klade vlastn\u00e9ho uv\u00e1\u017eenia okam\u017eite ukon\u010di\u0165 alebo pozastavi\u0165 pr\u00edstup k bezplatnej verzii Slu\u017eby, bez predch\u00e1dzaj\u00faceho upozornenia alebo zodpovednosti, z ak\u00e9hoko\u013evek d\u00f4vodu, okrem in\u00e9ho vr\u00e1tane zneu\u017eitia, poru\u0161enia t\u00fdchto podmienok alebo in\u00fdch platn\u00fdch z\u00e1sad.<\/li>\n
    4. Obmedzenie zodpovednosti za bezplatn\u00fa verziu:<\/strong>
      \nBezplatn\u00e1 verzia Slu\u017eby sa poskytuje \u201eTAK, AKO JE\u201c a \u201eAKO JE K DISPOZ\u00cdCII\u201c. Pou\u017e\u00edvanie Slu\u017eby je na vlastn\u00e9 riziko pou\u017e\u00edvate\u013ea. Phoenix sa zrieka v\u0161etk\u00fdch z\u00e1ruk, v\u00fdslovn\u00fdch alebo implicitn\u00fdch, vr\u00e1tane, ale nie v\u00fdlu\u010dne, z\u00e1ruk predajnosti, vhodnosti na konkr\u00e9tny \u00fa\u010del a neporu\u0161enia. V najv\u00e4\u010d\u0161om rozsahu povolenom pr\u00edslu\u0161n\u00fdmi z\u00e1konmi spolo\u010dnos\u0165 Phoenix nezodpoved\u00e1 za \u017eiadne priame, nepriame, n\u00e1hodn\u00e9, \u0161peci\u00e1lne alebo n\u00e1sledn\u00e9 \u0161kody vypl\u00fdvaj\u00face z pou\u017e\u00edvania alebo neschopnosti pou\u017e\u00edva\u0165 bezplatn\u00fa verziu Slu\u017eby.<\/li>\n
    5. Zodpovednosti pou\u017e\u00edvate\u013ea:<\/strong>
      \nPou\u017e\u00edvatelia s\u00fahlasia s t\u00fdm, \u017ee nebud\u00fa zneu\u017e\u00edva\u0165 bezplatn\u00fa verziu Slu\u017eby ani pri tom pom\u00e1ha\u0165 in\u00fdm. Zneu\u017eitie zah\u0155\u0148a, ale nie je obmedzen\u00e9 na neopr\u00e1vnen\u00fd pr\u00edstup, sp\u00e4tn\u00e9 in\u017einierstvo alebo pou\u017eitie, ktor\u00e9 poru\u0161uje platn\u00e9 z\u00e1kony alebo tieto Podmienky. Ak\u00e9ko\u013evek poru\u0161enie m\u00f4\u017ee ma\u0165 za n\u00e1sledok okam\u017eit\u00e9 pozastavenie alebo ukon\u010denie pr\u00edstupu.<\/li>\n<\/ol>\n<\/li>\n
    6. Platobn\u00e9 podmienky:<\/strong>
      \nPou\u017e\u00edvatelia platia na z\u00e1klade modelu predplatn\u00e9ho, \u200b\u200bktor\u00fd si vybrali, a za navrhovan\u00e9 \u010dasov\u00e9 obdobie. Ceny a modely predplatn\u00e9ho s\u00fa pop\u00edsan\u00e9 na webovej str\u00e1nke Phoenix. Integrity International SA si vyhradzuje pr\u00e1vo zmeni\u0165 modely predplatn\u00e9ho a ceny a ak\u00e9ko\u013evek zmeny bud\u00fa ozn\u00e1men\u00e9 pou\u017e\u00edvate\u013eovi prostredn\u00edctvom upozornen\u00ed v aplik\u00e1cii Phoenix alebo e-mailom. Pou\u017e\u00edvatelia bud\u00fa informovan\u00ed o ak\u00fdchko\u013evek zmen\u00e1ch modelov predplatn\u00e9ho a cien pred koncom obdobia predplatn\u00e9ho. Na konci obdobia predplatn\u00e9ho sa pou\u017e\u00edvate\u013e m\u00f4\u017ee rozhodn\u00fa\u0165, \u010di bude pokra\u010dova\u0165 v predplaten\u00ed slu\u017eby pod\u013ea nov\u00fdch modelov predplatn\u00e9ho a cien, alebo prestane slu\u017ebu pou\u017e\u00edva\u0165. Pou\u017e\u00edvatelia s\u00fa zodpovedn\u00ed za zaplatenie v\u0161etk\u00fdch poplatkov a poplatkov spojen\u00fdch s ich predplaten\u00edm aplik\u00e1cie Phoenix, vr\u00e1tane v\u0161etk\u00fdch pr\u00edslu\u0161n\u00fdch dan\u00ed. Nezaplatenie poplatkov m\u00f4\u017ee ma\u0165 za n\u00e1sledok pozastavenie alebo ukon\u010denie pr\u00edstupu pou\u017e\u00edvate\u013ea k slu\u017ebe. Ak je \u00fa\u010det pozastaven\u00fd alebo zru\u0161en\u00fd v s\u00falade s odsekom 2, pou\u017e\u00edvate\u013e nebude ma\u0165 n\u00e1rok na vr\u00e1tenie pe\u0148az\u00ed.<\/li>\n
    7. Ochrana osobn\u00fdch \u00fadajov a bezpe\u010dnos\u0165:<\/strong>
      \nPhoenix Whistleblowing Systems je v s\u00falade so v\u0161eobecn\u00fdm nariaden\u00edm o ochrane \u00fadajov (GDPR) a poskytuje syst\u00e9m, ktor\u00fd umo\u017e\u0148uje s\u00fakromie a bezpe\u010dnos\u0165 \u00fadajov. Pou\u017e\u00edvatelia aplik\u00e1cie Phoenix v\u0161ak bud\u00fa vystupova\u0165 ako spracovatelia \u00fadajov a s\u00fa zodpovedn\u00ed za spr\u00e1vu \u00fadajov, ktor\u00e9 sprac\u00favaj\u00fa v s\u00falade s platn\u00fdmi z\u00e1konmi a nariadeniami o ochrane \u00fadajov. Pou\u017e\u00edvatelia s\u00fa zodpovedn\u00ed za to, \u017ee prostredn\u00edctvom aplik\u00e1cie Phoenix z\u00edskaj\u00fa v\u0161etky potrebn\u00e9 s\u00fahlasy a opr\u00e1vnenia na spracovanie osobn\u00fdch \u00fadajov. Phoenix zavedie vhodn\u00e9 technick\u00e9 a organiza\u010dn\u00e9 opatrenia na ochranu d\u00f4vernosti, integrity a dostupnosti pou\u017e\u00edvate\u013esk\u00fdch \u00fadajov. Spolo\u010dnos\u0165 Phoenix nebude pristupova\u0165 ani pou\u017e\u00edva\u0165 \u00fadaje pou\u017e\u00edvate\u013ea s v\u00fdnimkou pr\u00edpadov, ke\u010f je to potrebn\u00e9 na poskytovanie aplik\u00e1cie Phoenix a s\u00favisiacich podporn\u00fdch slu\u017eieb. V pr\u00edpade naru\u0161enia \u00fadajov alebo in\u00e9ho bezpe\u010dnostn\u00e9ho incidentu spolo\u010dnos\u0165 Phoenix okam\u017eite informuje dotknut\u00fdch pou\u017e\u00edvate\u013eov a prijme vhodn\u00e9 opatrenia na zmiernenie dopadu incidentu.<\/li>\n
    8. Du\u0161evn\u00e9 vlastn\u00edctvo:<\/strong>
      \nPou\u017e\u00edvatelia musia uzna\u0165, \u017ee v\u0161etky pr\u00e1va du\u0161evn\u00e9ho vlastn\u00edctva, vr\u00e1tane, nie v\u0161ak v\u00fdlu\u010dne, ochrann\u00fdch zn\u00e1mok, obchodn\u00fdch n\u00e1zvov, autorsk\u00fdch pr\u00e1v a patentov v aplik\u00e1cii Phoenix vlastn\u00ed Integrity International SA alebo jej poskytovatelia licenci\u00ed. Pou\u017e\u00edvatelia dost\u00e1vaj\u00fa obmedzen\u00fa, nev\u00fdhradn\u00fa, neprenosn\u00fa a odvolate\u013en\u00fa licenciu na pou\u017e\u00edvanie aplik\u00e1cie Phoenix po\u010das trvania ich predplatn\u00e9ho. Pou\u017e\u00edvatelia nesm\u00fa pou\u017e\u00edva\u0165 aplik\u00e1ciu Phoenix \u017eiadnym sp\u00f4sobom, ktor\u00fd poru\u0161uje pr\u00e1va du\u0161evn\u00e9ho vlastn\u00edctva spolo\u010dnosti Integrity International SA alebo jej poskytovate\u013eov licenci\u00ed. Pou\u017e\u00edvatelia si zachov\u00e1vaj\u00fa v\u0161etky pr\u00e1va du\u0161evn\u00e9ho vlastn\u00edctva na \u00fadaje a inform\u00e1cie, ktor\u00e9 poskytuj\u00fa prostredn\u00edctvom aplik\u00e1cie Phoenix. Pou\u017e\u00edvatelia sa v\u0161ak musia uisti\u0165, \u017ee maj\u00fa potrebn\u00e9 pr\u00e1va a opr\u00e1vnenia na pou\u017e\u00edvanie ak\u00e9hoko\u013evek du\u0161evn\u00e9ho vlastn\u00edctva, vr\u00e1tane mien a autorsk\u00fdch pr\u00e1v, ktor\u00e9 zadaj\u00fa do aplik\u00e1cie Phoenix. Phoenix si vyhradzuje pr\u00e1vo odstr\u00e1ni\u0165 ak\u00fdko\u013evek obsah, ktor\u00fd poru\u0161uje pr\u00e1va du\u0161evn\u00e9ho vlastn\u00edctva in\u00fdch. Pou\u017e\u00edvatelia musia spolo\u010dnos\u0165 Phoenix okam\u017eite informova\u0165 o akomko\u013evek podozren\u00ed na poru\u0161enie pr\u00e1v du\u0161evn\u00e9ho vlastn\u00edctva v s\u00favislosti s aplik\u00e1ciou Phoenix.<\/li>\n
    9. Ukon\u010denie a zru\u0161enie:<\/strong>
      \nZmluva medzi pou\u017e\u00edvate\u013eom a Integrity International SA kon\u010d\u00ed uplynut\u00edm alebo ukon\u010den\u00edm predplatn\u00e9ho pou\u017e\u00edvate\u013ea aplik\u00e1cie Phoenix. Pr\u00e1va pou\u017e\u00edvate\u013ea na pr\u00edstup a pou\u017e\u00edvanie aplik\u00e1cie Phoenix zanikn\u00fa po vypr\u0161an\u00ed alebo ukon\u010den\u00ed predplatn\u00e9ho. Ustanovenia t\u00fdkaj\u00face sa du\u0161evn\u00e9ho vlastn\u00edctva, ochrany \u00fadajov, d\u00f4vernosti, zodpovednosti a rozhodn\u00e9ho pr\u00e1va a jurisdikcie v\u0161ak zostan\u00fa z\u00e1v\u00e4zn\u00e9 a vyn\u00fatite\u013en\u00e9 aj po ukon\u010den\u00ed. Po vypr\u0161an\u00ed alebo ukon\u010den\u00ed predplatn\u00e9ho pou\u017e\u00edvate\u013ea aplik\u00e1cie Phoenix bud\u00fa v\u0161etky \u00fadaje zadan\u00e9 oznamovate\u013emi vymazan\u00e9 do jedn\u00e9ho mesiaca a v\u0161etky \u00fadaje zadan\u00e9 pou\u017e\u00edvate\u013eom bud\u00fa vymazan\u00e9 do troch mesiacov v s\u00falade s ak\u00fdmiko\u013evek platn\u00fdmi pr\u00e1vnymi alebo regula\u010dn\u00fdmi po\u017eiadavkami na uchov\u00e1vanie \u00fadajov. Spolo\u010dnos\u0165 Integrity International SA bude uchov\u00e1va\u0165 \u00fadaje s\u00favisiace s faktur\u00e1ciou a in\u00e9 z\u00e1znamy, ako to vy\u017eaduje z\u00e1kon alebo nariadenie. V\u0161etky poplatky zaplaten\u00e9 pou\u017e\u00edvate\u013eom za aplik\u00e1ciu Phoenix s\u00fa nevratn\u00e9, s v\u00fdnimkou pr\u00edpadov, ke\u010f to vy\u017eaduje z\u00e1kon. Phoenix si vyhradzuje pr\u00e1vo kedyko\u013evek pozastavi\u0165 alebo ukon\u010di\u0165 pr\u00edstup pou\u017e\u00edvate\u013ea k aplik\u00e1cii Phoenix z ak\u00e9hoko\u013evek d\u00f4vodu, vr\u00e1tane, ale nie v\u00fdlu\u010dne, poru\u0161enia t\u00fdchto zmluvn\u00fdch podmienok pou\u017e\u00edvate\u013eom.<\/li>\n
    10. Zodpovednos\u0165 a od\u0161kodnenie:<\/strong>
      \nSpolo\u010dnos\u0165 Integrity International SA nezodpoved\u00e1 za \u017eiadne priame, nepriame, n\u00e1hodn\u00e9, \u0161peci\u00e1lne, n\u00e1sledn\u00e9 alebo repres\u00edvne \u0161kody vypl\u00fdvaj\u00face z pou\u017e\u00edvania aplik\u00e1cie Phoenix alebo v s\u00favislosti s \u0148ou, vr\u00e1tane, ale nie v\u00fdlu\u010dne, straty zisku, pr\u00edjmov, \u00fadajov alebo obchodn\u00fdch pr\u00edle\u017eitost\u00ed, ani \u017eiadne in\u00e9 \u0161kody vypl\u00fdvaj\u00face z pou\u017e\u00edvania alebo neschopnosti pou\u017e\u00edva\u0165 aplik\u00e1ciu Phoenix. V rozsahu povolenom pr\u00edslu\u0161n\u00fdmi z\u00e1konmi je zodpovednos\u0165 spolo\u010dnosti Integrity International SA obmedzen\u00e1 na sumu, ktor\u00fa pou\u017e\u00edvate\u013e zaplatil za aplik\u00e1ciu Phoenix po\u010das predch\u00e1dzaj\u00facich dvan\u00e1stich (12) mesiacov. Pou\u017e\u00edvatelia s\u00fahlasia s t\u00fdm, \u017ee od\u0161kodnia a ochr\u00e1nia spolo\u010dnos\u0165 Integrity International SA, jej pridru\u017een\u00e9 spolo\u010dnosti a jej \u00faradn\u00edkov, riadite\u013eov, zamestnancov a z\u00e1stupcov pred a proti v\u0161etk\u00fdm n\u00e1rokom, \u0161kod\u00e1m, z\u00e1v\u00e4zkom, n\u00e1kladom a v\u00fddavkom, vr\u00e1tane primeran\u00fdch poplatkov za pr\u00e1vne zastupovanie, vypl\u00fdvaj\u00facich z pou\u017e\u00edvania aplik\u00e1cie Phoenix pou\u017e\u00edvate\u013eom alebo v s\u00favislosti s n\u00edm, vr\u00e1tane, nie v\u0161ak v\u00fdlu\u010dne, ak\u00e9hoko\u013evek poru\u0161enia t\u00fdchto podmienok, ak\u00e9hoko\u013evek poru\u0161enia pr\u00e1v du\u0161evn\u00e9ho vlastn\u00edctva, ak\u00e9hoko\u013evek poru\u0161enia pr\u00e1v du\u0161evn\u00e9ho vlastn\u00edctva.<\/li>\n
    11. Rozhodn\u00e9 pr\u00e1vo a jurisdikcia:<\/strong>
      \nTieto zmluvn\u00e9 podmienky sa bud\u00fa riadi\u0165 a vyklada\u0165 v s\u00falade so z\u00e1konmi \u0160vaj\u010diarska bez toho, aby sa uplat\u0148ovala ak\u00e1ko\u013evek vo\u013eba pr\u00e1va alebo ustanovenia o konflikte z\u00e1konov. Ak\u00e9ko\u013evek spory vypl\u00fdvaj\u00face alebo s\u00favisiace s pou\u017e\u00edvan\u00edm aplik\u00e1cie Phoenix bud\u00fa rie\u0161en\u00e9 v\u00fdlu\u010dne s\u00fadmi vo \u0160vaj\u010diarsku. Pou\u017e\u00edvatelia v\u0161ak musia tie\u017e dodr\u017eiava\u0165 v\u0161etky platn\u00e9 z\u00e1kony a nariadenia v krajin\u00e1ch, kde p\u00f4sobia, vr\u00e1tane, ale nie v\u00fdlu\u010dne, z\u00e1konov o ochrane \u00fadajov a z\u00e1konov o oznamovan\u00ed. Pou\u017e\u00edvatelia s\u00fa zodpovedn\u00ed za to, \u017ee ich pou\u017e\u00edvanie aplik\u00e1cie Phoenix je v s\u00falade so v\u0161etk\u00fdmi platn\u00fdmi z\u00e1konmi a predpismi.<\/li>\n
    12. Doplnky a aktualiz\u00e1cie:<\/strong>
      \nIntegrity International SA si vyhradzuje pr\u00e1vo kedyko\u013evek zmeni\u0165 alebo aktualizova\u0165 tieto zmluvn\u00e9 podmienky pod\u013ea vlastn\u00e9ho uv\u00e1\u017eenia. Ak\u00e9ko\u013evek zmeny bud\u00fa pou\u017e\u00edvate\u013eovi ozn\u00e1men\u00e9 prostredn\u00edctvom upozornen\u00ed v aplik\u00e1cii Phoenix alebo e-mailom. Pokra\u010dovanie pou\u017e\u00edvania aplik\u00e1cie Phoenix pou\u017e\u00edvate\u013eom po ak\u00fdchko\u013evek tak\u00fdchto zmen\u00e1ch predstavuje s\u00fahlas pou\u017e\u00edvate\u013ea s upraven\u00fdmi zmluvn\u00fdmi podmienkami. Je zodpovednos\u0165ou pou\u017e\u00edvate\u013ea pravidelne kontrolova\u0165 tieto podmienky a zabezpe\u010di\u0165 ich dodr\u017eiavanie. Ak pou\u017e\u00edvate\u013e nes\u00fahlas\u00ed s ak\u00fdmiko\u013evek zmenami zmluvn\u00fdch podmienok, mus\u00ed okam\u017eite presta\u0165 pou\u017e\u00edva\u0165 aplik\u00e1ciu Phoenix.<\/li>\n
    13. Podpora a \u00fadr\u017eba:<\/strong>
      \nIntegrity International SA poskytne technick\u00fa podporu a \u00fadr\u017ebu pre aplik\u00e1ciu Phoenix po\u010das obdobia predplatn\u00e9ho. Technick\u00e1 podpora a \u00fadr\u017eba zah\u0155\u0148a rie\u0161enie technick\u00fdch probl\u00e9mov s\u00favisiacich s aplik\u00e1ciou Phoenix a odpovedanie na ot\u00e1zky s\u00favisiace s pou\u017e\u00edvan\u00edm aplik\u00e1cie Phoenix. Pou\u017e\u00edvatelia m\u00f4\u017eu komunikova\u0165 s technick\u00fdm, obchodn\u00fdm alebo administrat\u00edvnym t\u00edmom Integrity International SA prostredn\u00edctvom syst\u00e9mu l\u00edstkov aplik\u00e1cie Phoenix alebo prostredn\u00edctvom e-mailu. Spolo\u010dnos\u0165 Integrity International SA vynalo\u017e\u00ed komer\u010dne primeran\u00e9 \u00fasilie, aby odpovedala na ot\u00e1zky podpory v primeranom \u010dasovom r\u00e1mci. \u010cas odozvy sa m\u00f4\u017ee l\u00ed\u0161i\u0165 v z\u00e1vislosti od z\u00e1va\u017enosti a zlo\u017eitosti probl\u00e9mu. Integrity International SA poskytne aktualiz\u00e1cie a z\u00e1platy aplik\u00e1cie Phoenix pod\u013ea potreby na udr\u017eanie jej funk\u010dnosti a v\u00fdkonu. Spolo\u010dnos\u0165 Integrity International SA vynalo\u017e\u00ed komer\u010dne primeran\u00e9 \u00fasilie na minimaliz\u00e1ciu preru\u0161enia aplik\u00e1cie Phoenix po\u010das ak\u00fdchko\u013evek aktualiz\u00e1ci\u00ed alebo \u010dinnost\u00ed \u00fadr\u017eby. Spolo\u010dnos\u0165 Integrity International SA v\u0161ak nezodpoved\u00e1 za \u017eiadne \u0161kody alebo straty vypl\u00fdvaj\u00face z ak\u00e9hoko\u013evek naru\u0161enia aplik\u00e1cie Phoenix po\u010das aktualiz\u00e1ci\u00ed alebo \u010dinnost\u00ed \u00fadr\u017eby.<\/li>\n
    14. \u00dapln\u00e1 zmluva:<\/strong>
      \nTieto zmluvn\u00e9 podmienky predstavuj\u00fa \u00fapln\u00fa dohodu medzi pou\u017e\u00edvate\u013eom a Integrity International SA t\u00fdkaj\u00facu sa pou\u017e\u00edvania aplik\u00e1cie Phoenix a nahr\u00e1dzaj\u00fa v\u0161etku predch\u00e1dzaj\u00facu alebo s\u00fa\u010dasn\u00fa komunik\u00e1ciu a n\u00e1vrhy, \u010di u\u017e \u00fastne alebo p\u00edsomn\u00e9, medzi pou\u017e\u00edvate\u013eom a Integrity International SA. Ak sa ktor\u00e9ko\u013evek ustanovenie t\u00fdchto podmienok pova\u017euje za neplatn\u00e9 alebo nevym\u00e1hate\u013en\u00e9, tak\u00e9to ustanovenie bude zru\u0161en\u00e9 a ostatn\u00e9 ustanovenia sa bud\u00fa uplat\u0148ova\u0165. Ak spolo\u010dnos\u0165 Integrity International SA neuplatn\u00ed ak\u00e9ko\u013evek pr\u00e1vo alebo ustanovenie t\u00fdchto podmienok, nebude sa to pova\u017eova\u0165 za vzdanie sa tak\u00e9hoto pr\u00e1va alebo ustanovenia.<\/li>\n
    15. Kontaktn\u00e9 inform\u00e1cie:<\/strong>
      \nAk m\u00e1 pou\u017e\u00edvate\u013e ak\u00e9ko\u013evek ot\u00e1zky alebo obavy t\u00fdkaj\u00face sa t\u00fdchto zmluvn\u00fdch podmienok, kontaktujte spolo\u010dnos\u0165 Integrity International SA e-mailom na adrese info@integrity-international.net<\/a><\/li>\n<\/ol>\n

      Tieto podmienky s\u00fa kv\u00f4li zjednodu\u0161eniu poskytovan\u00e9 vo viacer\u00fdch jazykoch. V pr\u00edpade ak\u00fdchko\u013evek nezrovnalost\u00ed alebo konfliktov medzi prekladmi m\u00e1 prednos\u0165 anglick\u00e1 verzia<\/a>.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

      [vc_row][vc_column][vc_column_text css=““ css_params=““] Zmluvn\u00e9 podmienky [\/vc_column_text][vc_column_text css=““ css_params=““]Posledn\u00e1 aktualiz\u00e1cia: 1. apr\u00edla 2025[\/vc_column_text][vc_column_text css=““ css_params=““] Tieto zmluvn\u00e9 podmienky (\u010falej len \u201ezmluva\u201c) upravuj\u00fa pou\u017e\u00edvanie syst\u00e9mu Phoenix Whistleblowing Systems (\u010falej len \u201eaplik\u00e1cia Phoenix\u201c alebo \u201eSlu\u017eba\u201c), rie\u0161enie softv\u00e9ru ako slu\u017eba (SaaS) na spr\u00e1vu oznamovania, ktor\u00e9 prev\u00e1dzkuje spolo\u010dnos\u0165 Integrity International SA. Vstupom do aplik\u00e1cie Phoenix alebo jej pou\u017e\u00edvan\u00edm pou\u017e\u00edvate\u013e („Pou\u017e\u00edvate\u013e“) […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4218","page","type-page","status-publish","hentry"],"yoast_head":"\nZmluvn\u00e9 podmienky - Phoenix Whistleblowing Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phoenix-whistleblowing.com\/ro\/terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zmluvn\u00e9 podmienky\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text css=““ css_params=““] Zmluvn\u00e9 podmienky [\/vc_column_text][vc_column_text css=““ css_params=““]Posledn\u00e1 aktualiz\u00e1cia: 1. apr\u00edla 2025[\/vc_column_text][vc_column_text css=““ css_params=““] Tieto zmluvn\u00e9 podmienky (\u010falej len \u201ezmluva\u201c) upravuj\u00fa pou\u017e\u00edvanie syst\u00e9mu Phoenix Whistleblowing Systems (\u010falej len \u201eaplik\u00e1cia Phoenix\u201c alebo \u201eSlu\u017eba\u201c), rie\u0161enie softv\u00e9ru ako slu\u017eba (SaaS) na spr\u00e1vu oznamovania, ktor\u00e9 prev\u00e1dzkuje spolo\u010dnos\u0165 Integrity International SA. Vstupom do aplik\u00e1cie Phoenix alebo jej pou\u017e\u00edvan\u00edm pou\u017e\u00edvate\u013e („Pou\u017e\u00edvate\u013e“) […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.phoenix-whistleblowing.com\/ro\/terms-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Phoenix Whistleblowing Software\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-02T07:46:58+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Predpokladan\u00fd \u010das \u010d\u00edtania\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 min\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.phoenix-whistleblowing.com\/ro\/terms-conditions\/\",\"url\":\"https:\/\/www.phoenix-whistleblowing.com\/ro\/terms-conditions\/\",\"name\":\"Zmluvn\u00e9 podmienky - Phoenix Whistleblowing Software\",\"isPartOf\":{\"@id\":\"https:\/\/www.phoenix-whistleblowing.com\/#website\"},\"datePublished\":\"2023-04-20T10:43:20+00:00\",\"dateModified\":\"2025-04-02T07:46:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.phoenix-whistleblowing.com\/ro\/terms-conditions\/#breadcrumb\"},\"inLanguage\":\"sk-SK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.phoenix-whistleblowing.com\/ro\/terms-conditions\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.phoenix-whistleblowing.com\/ro\/terms-conditions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.phoenix-whistleblowing.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Zmluvn\u00e9 podmienky\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.phoenix-whistleblowing.com\/#website\",\"url\":\"https:\/\/www.phoenix-whistleblowing.com\/\",\"name\":\"Phoenix Whistleblowing Software\",\"description\":\"A multilingual and multichannel SaaS solution\",\"publisher\":{\"@id\":\"https:\/\/www.phoenix-whistleblowing.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.phoenix-whistleblowing.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sk-SK\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.phoenix-whistleblowing.com\/#organization\",\"name\":\"Phoenix Whistleblowing Software\",\"url\":\"https:\/\/www.phoenix-whistleblowing.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sk-SK\",\"@id\":\"https:\/\/www.phoenix-whistleblowing.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.phoenix-whistleblowing.com\/wp-content\/uploads\/2023\/09\/phoenix-logo-square.png\",\"contentUrl\":\"https:\/\/www.phoenix-whistleblowing.com\/wp-content\/uploads\/2023\/09\/phoenix-logo-square.png\",\"width\":1440,\"height\":1440,\"caption\":\"Phoenix Whistleblowing Software\"},\"image\":{\"@id\":\"https:\/\/www.phoenix-whistleblowing.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Zmluvn\u00e9 podmienky - Phoenix Whistleblowing Software","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.phoenix-whistleblowing.com\/ro\/terms-conditions\/","og_locale":"sk_SK","og_type":"article","og_title":"Zmluvn\u00e9 podmienky","og_description":"[vc_row][vc_column][vc_column_text css=““ css_params=““] Zmluvn\u00e9 podmienky [\/vc_column_text][vc_column_text css=““ css_params=““]Posledn\u00e1 aktualiz\u00e1cia: 1. apr\u00edla 2025[\/vc_column_text][vc_column_text css=““ css_params=““] Tieto zmluvn\u00e9 podmienky (\u010falej len \u201ezmluva\u201c) upravuj\u00fa pou\u017e\u00edvanie syst\u00e9mu Phoenix Whistleblowing Systems (\u010falej len \u201eaplik\u00e1cia Phoenix\u201c alebo \u201eSlu\u017eba\u201c), rie\u0161enie softv\u00e9ru ako slu\u017eba (SaaS) na spr\u00e1vu oznamovania, ktor\u00e9 prev\u00e1dzkuje spolo\u010dnos\u0165 Integrity International SA. 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