{"id":5999,"date":"2023-08-02T06:51:31","date_gmt":"2023-08-02T04:51:31","guid":{"rendered":"https:\/\/www.phoenix-whistleblowing.com\/faq\/what-are-the-roles-in-phoenix\/"},"modified":"2023-09-20T15:09:38","modified_gmt":"2023-09-20T13:09:38","slug":"what-are-the-roles-in-phoenix","status":"publish","type":"faq","link":"https:\/\/www.phoenix-whistleblowing.com\/pt-pt\/faq\/what-are-the-roles-in-phoenix\/","title":{"rendered":"Quais s\u00e3o os pap\u00e9is em Phoenix?"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: justify;\">No Phoenix Whistleblowing System, a aplica\u00e7\u00e3o abrange quatro fun\u00e7\u00f5es distintas para facilitar a gest\u00e3o e opera\u00e7\u00e3o eficazes do sistema. A fun\u00e7\u00e3o de Administrador det\u00e9m o mais alto n\u00edvel de autoridade, respons\u00e1vel pelo gerenciamento geral do sistema, incluindo configura\u00e7\u00e3o, op\u00e7\u00f5es de pagamento e personaliza\u00e7\u00e3o. A fun\u00e7\u00e3o de Gestor \u00e9 designada para supervisionar o sistema de den\u00fancia de irregularidades, uma vez instalado, garantindo o bom funcionamento e a coordena\u00e7\u00e3o entre as diversas partes interessadas. A fun\u00e7\u00e3o de Operador desempenha um papel crucial no tratamento das divulga\u00e7\u00f5es dos denunciantes e na facilita\u00e7\u00e3o da comunica\u00e7\u00e3o com eles. Os operadores podem gerenciar um ou mais pipelines, garantindo um gerenciamento eficiente de casos. Por \u00faltimo, o papel do Agente entra em a\u00e7\u00e3o quando \u00e9 necess\u00e1ria assist\u00eancia adicional. Os Agentes podem ser convidados pelos Gestores ou Operadores para tratar de casos espec\u00edficos, contribuindo com sua expertise no processo de resolu\u00e7\u00e3o. Essas fun\u00e7\u00f5es bem definidas no Phoenix Whistleblowing Software garantem responsabilidades claras, fluxos de trabalho simplificados e colabora\u00e7\u00e3o eficaz entre os usu\u00e1rios e partes interessadas do sistema.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"template":"","faq_cat":[467],"class_list":["post-5999","faq","type-faq","status-publish","hentry","faq_cat-features-and-functionality-pt-pt"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Quais s\u00e3o os pap\u00e9is em Phoenix? - Phoenix Whistleblowing Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phoenix-whistleblowing.com\/pt-pt\/faq\/what-are-the-roles-in-phoenix\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quais s\u00e3o os pap\u00e9is em Phoenix?\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] No Phoenix Whistleblowing System, a aplica\u00e7\u00e3o abrange quatro fun\u00e7\u00f5es distintas para facilitar a gest\u00e3o e opera\u00e7\u00e3o eficazes do sistema. 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