{"id":2700,"date":"2023-08-02T06:51:31","date_gmt":"2023-08-02T04:51:31","guid":{"rendered":"https:\/\/www.phoenix-whistleblowing.com\/faq\/what-are-the-roles-in-phoenix\/"},"modified":"2023-09-02T11:24:27","modified_gmt":"2023-09-02T09:24:27","slug":"what-are-the-roles-in-phoenix","status":"publish","type":"faq","link":"https:\/\/www.phoenix-whistleblowing.com\/fr\/faq\/what-are-the-roles-in-phoenix\/","title":{"rendered":"Quels sont les r\u00f4les dans Phoenix ?"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: justify;\">Dans le syst\u00e8me Phoenix Whistleblowing, l&rsquo;application comprend quatre r\u00f4les distincts pour faciliter la gestion et le fonctionnement efficaces du syst\u00e8me. Le r\u00f4le d&rsquo;Administrateur d\u00e9tient le plus haut niveau d&rsquo;autorit\u00e9 et est responsable de la gestion globale du syst\u00e8me, y compris de la configuration, des options de paiement et de la personnalisation. Le r\u00f4le de Gestionnaire est d\u00e9sign\u00e9 pour superviser le syst\u00e8me de signalement d&rsquo;abus une fois qu&rsquo;il a \u00e9t\u00e9 mis en place, en veillant au bon fonctionnement et \u00e0 la coordination entre les diff\u00e9rentes parties prenantes. Le r\u00f4le d&rsquo;Op\u00e9rateur joue un r\u00f4le crucial dans le traitement des signalements d&rsquo;abus et la facilitation de la communication avec eux. Les op\u00e9rateurs peuvent g\u00e9rer une ou plusieurs cha\u00eenes, garantissant une gestion efficace des cas. Enfin, le r\u00f4le d&rsquo;Agent intervient lorsque une assistance suppl\u00e9mentaire est requise. Les agents peuvent \u00eatre invit\u00e9s par des gestionnaires ou des op\u00e9rateurs pour traiter des cas sp\u00e9cifiques, apportant leur expertise au processus de r\u00e9solution. Ces r\u00f4les bien d\u00e9finis dans le logiciel Phoenix Whistleblowing garantissent des responsabilit\u00e9s claires, des flux de travail rationalis\u00e9s et une collaboration efficace entre les utilisateurs et les parties prenantes du syst\u00e8me.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"template":"","faq_cat":[249],"class_list":["post-2700","faq","type-faq","status-publish","hentry","faq_cat-features-and-functionality-fr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Quels sont les r\u00f4les dans Phoenix ? - Phoenix Whistleblowing Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phoenix-whistleblowing.com\/fr\/faq\/what-are-the-roles-in-phoenix\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quels sont les r\u00f4les dans Phoenix ?\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] Dans le syst\u00e8me Phoenix Whistleblowing, l&rsquo;application comprend quatre r\u00f4les distincts pour faciliter la gestion et le fonctionnement efficaces du syst\u00e8me. Le r\u00f4le d&rsquo;Administrateur d\u00e9tient le plus haut niveau d&rsquo;autorit\u00e9 et est responsable de la gestion globale du syst\u00e8me, y compris de la configuration, des options de paiement et de la personnalisation. 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