Channels:

  • 3 choice of Web Form: short, medium or long
  • Up to 3 Email Boxes
  • Up to 3 Phone Numbers
  • Up to 3 Instant Messaging
  • Up to 3 Post Mails
  • Up to 3 Chat Online Rooms

Languages:

  • Up to 3 Languages

User Accounts:

  • 1 account as Manager
  • Up to 3 accounts as Operator
  • Up to 5 accounts as Agent

Themes:

  • Choice of 10 templates
  • Phoenix’s Logo + your organization’s logo

Domain:

  • Only Phoenix domain names
  • Or your own domain name

Assistance:

  • Self-serve knowledge base
  • Ticketing with a SLA at 1 week max