Channels:

  • 3 choice of Web Form: short, medium or long
  • 1 Email Box
  • 1 Phone Number
  • 1 Instant Messaging
  • 1 Post Mail

Languages:

  • Only 1 language

User Accounts:

  • 1 account as Manager
  • 1 account as Operator
  • 1 account as Agent

Themes:

  • Choice of 3 templates
  • Phoenix’s Logo + your organization’s logo

Domain:

  • Only Phoenix domain names

Assistance:

  • Self-serve knowledge base