Channels:

• 4 choice of Web Form:
  short, medium, long or Custom
• 1 Email Box
• 1 Phone Number
• 1 Instant Messaging
• 1 Post Mail
• 1 Chat Online Room

Languages:

• Only 1 Language

User Accounts:

• 1 account as Manager
• 1 accounts as Operator
• 1 accounts as Agent

Themes:

• Selection from 3 themes

Server & Security :

• Anonymous Reporting
• Data Encryption & Security Compliance
• Standard Server Location

Domain:

• 4 Choices: Phoenix domain names

Assistance:

• Self-serve knowledge base
• Ticketing (3 days response)

Upgrade Options:

• Add features or upgrade to Enterprise